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User profile for user: alexblago
alexblago Author
User level: Level 1
8 points

iPhone MagSafe Charger disconnecting during the night

I'm using an iPhone 13 Pro Max and having issues charging the device over night.


Looking at the battery graph in Settings, it shows that my phone is disconnecting and reconnecting to the MagSafe charger during the night, therefor not enabling the Optimised battery charging. I have an official Apple case so I took this off and tried charging and still happens, I have used a different wall outlet and this still happens, I have charged my phone using a normal cable in the same charging brick and works fine, I have tried charging the phone with a wireless charging pad and works fine.


I have taken the original cable back to Apple who replaced it with another however it is happening again. Any ideas?

iPhone 13 Pro Max, iOS 15

Posted on Apr 6, 2022 2:32 AM

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User profile for user: Smilin-Brian
Smilin-Brian
User level: Level 9
56,179 points

Posted on Apr 6, 2022 2:37 AM

I’m not certain if it’s excessive heat, but have you tried charging your iPhone faced down so the heat rises away from your device?


Here are some of my best troubleshooting options:


▷ Update your iPhone. 📲


If that didn’t help, then try a Hard Reset:


  1. Press volume up (quickly)
  2. Press volume down (quickly)
  3. Press and hold the power button until the Apple logo ( ) appears


If that didn’t work, it could be a hardware issue. ⚠️


Get expert service and support at the Genius Bar.


▷ Call 1-800-MY-APPLE or get help here. 

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User profile for user: Smilin-Brian
Smilin-Brian
User level: Level 9
56,179 points

Apr 6, 2022 2:37 AM in response to alexblago

I’m not certain if it’s excessive heat, but have you tried charging your iPhone faced down so the heat rises away from your device?


Here are some of my best troubleshooting options:


▷ Update your iPhone. 📲


If that didn’t help, then try a Hard Reset:


  1. Press volume up (quickly)
  2. Press volume down (quickly)
  3. Press and hold the power button until the Apple logo ( ) appears


If that didn’t work, it could be a hardware issue. ⚠️


Get expert service and support at the Genius Bar.


▷ Call 1-800-MY-APPLE or get help here. 

Reply

iPhone MagSafe Charger disconnecting during the night

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