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Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >
I recently bought iPhone 13, when exposed to sunlight specially on a white background, It shows marks all over the screen as blocks as the photo attached.
The phone is still in warranty, when sent to the apple service provider, they said they sent to apple to send another screen for replacement. and that it'll take up to 8 weeks.
Shouldn't the phone be replaced instead as they verified it's a manufacture issue?
Thanks
Here, you can read the warranty yourself→Apple One (1) Year Limited Warranty
Here, you can read the warranty yourself→Apple One (1) Year Limited Warranty
I know, I'd like to know if anyone had a similar case though.
Is it normal that I paid this much for a brand new iPhone that turns out that it has a manufacture issue from Apple and the Apple service provider says that the screen will be "REPLACED" after apple sends a new screen and not the whole phone??
I'd appreciate if anyone gives his opinion in this.
This is a user-to-user forum; no one here can answer for Apple.
How does apple warranty works on devices with a manufacture issue? I bought something with an issue, why should it be "FIXED" and not completely REPLACED with a new iPhone?
Screen burn
