Screen burn iPhone 13

I recently bought iPhone 13 a month ago, when exposed to sunlight specially on a white background, It shows marks all over the screen as blocks as the photo attached.

The phone is still in warranty, when sent to the apple service provider, they said they sent to apple to send another screen for replacement "they'll only replace the screen", and not replace the whole phone. and that it'll take up to 8 weeks.

Shouldn't the phone be replaced completely instead as they verified it's a manufacture issue?

Thanks

iPhone 13

Posted on Apr 6, 2022 5:42 PM

Reply
2 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Screen burn iPhone 13

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.