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Lauwoo5 Author

Level 1

0 points

Unable to reset

I bought a new iPad. After transferring all information to new one, I can’t reset my old iPad to manufacturer settings.

Posted on Apr 6, 2022 6:01 PM

Top-ranking reply

Tim_4_All

Level 3

973 points

Posted on Apr 6, 2022 6:06 PM

Hi Lauwoo,

Apple Support provides a good document for resetting an iPad before selling it/trading it in.

What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch - Apple Support

If you are having issues getting through steps 1-8 under "Remove your personal information from your old device", try rebooting the device. Also be sure to have it connected to the Internet as you perform these steps.

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Unable to reset

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