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User profile for user: Branxton3
Branxton3 Author
User level: Level 1
0 points

iphone 11pro locked up after using Facetime

I have a iphone 11 pro.

I called my wife using facetime to have a visual conversation but She picked up using her cars steering wheel controls so there was only an audible conversation then she hung up. since that time I cant open any apps on the screen, use the RHS button, cant reboot.

I can delete apps and appears I can open facetime but screen is cloudy grey (as if its opened but nothing on screen)

deleted FT and FB but still no operation of the screen apps or the RHS button?

Any suggestions ? I want to avoid doing a hard reboot if possible.

Regards

Branxton3

Posted on Apr 6, 2022 8:48 PM

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User profile for user: Kurtosis12
Kurtosis12
User level: Level 9
66,580 points

Posted on Apr 6, 2022 8:58 PM

Try a forced restart. it will not delete any of your data.


• Press and quickly release the volume up button

• Press and quickly release the volume down button

• Press and hold the side button.

• When the Apple logo appears, release the button.


Force restart iPhone - Apple Support (IN)



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iphone 11pro locked up after using Facetime

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