Want to highlight a helpful answer? Upvote!
Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >
Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >
Newsroom Update
Apple and Google deliver support for unwanted tracking alerts in iOS and Android. Learn more >
Apple and Google deliver support for unwanted tracking alerts in iOS and Android. Learn more >
I have an old iphone 6S that somehow got suck in the Apple logo.
I don't have a backup to restore and I followed the instruction to update the phone SW. 'm OK getting this phone back to factory settings.
However, I either get an error code 9 or error code 4013
Any idea what I can do to get this phone back working?
iPhone 6s, iOS 15
Hey there ,
did you follow the instructions in this link ☞ If you see error 9, 4005, 4013, or 4014 when you restore your iPhone, iPad, or iPod touch - Apple Support If so and you continue to see error 9, 4005, 4013, or 4014 when you try to restore your iPhone, iPad, or iPod touch, contact us.
Good luck!
You can contact Apple directly by clicking on Contact Support at upper right corner of any forum page or you can make an appointment at the nearest Apple Store by using this link...
See if this link helps...
I did follow all the instructions but nothing worked. So, then the article suggests to "Contact us" which leads me to schedule an appointment in an app store for service.
I was hoping someone here can suggest something I can try at home.
ozzie ~ Does your iPhone 6s still have its original 6½ year-old battery? ...If so, have the battery replaced:
õ¿õ¬
Iphone 6s gets stuck in Apple logo
