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Charging

yesterday, i tried to charge my iphone 12 promax even though the battery was not low and my phone tripped off. i tried to power it on for several minutes to no avail. i later plugged it for about 5 minutes and then it came on. when my battery was very low, i tried to charge it and it shows it is charging but is still on 1% for over 8 hours. what is wrong with my iphone?

iPhone 12 Pro Max, iOS 15

Posted on Apr 7, 2022 9:50 PM

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Question marked as Top-ranking reply

Posted on Apr 8, 2022 3:45 AM

It sounds like a bad battery but it could be other hardware

First try a Forced restart Force restart iPhone – Apple Support (UK)

If no better you should arrange a repair iPhone Repair - Official Apple Support

Or

 Contact - Official Apple Support

Anything other than Screen or Battery may be a replacement phone and the price is in the article under "Other damage"

See also:  Get your iPhone, iPad, or iPod touch ready for service - Apple Support

 


Similar questions

1 reply
Question marked as Top-ranking reply

Apr 8, 2022 3:45 AM in response to MEZnna007

It sounds like a bad battery but it could be other hardware

First try a Forced restart Force restart iPhone – Apple Support (UK)

If no better you should arrange a repair iPhone Repair - Official Apple Support

Or

 Contact - Official Apple Support

Anything other than Screen or Battery may be a replacement phone and the price is in the article under "Other damage"

See also:  Get your iPhone, iPad, or iPod touch ready for service - Apple Support

 


Charging

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