You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Unlock my iPad

As per the screen shots provided

my Apple ID recovery email is also the same iCloud that I have used to setup this I pad


so please activate my iPad after your possible procedures


I need this iPad to use



[Edited by Moderator] 


iPad Air 2 Wi-Fi, Cellular

Posted on Apr 8, 2022 5:51 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 8, 2022 6:30 PM

Hi,


Im not sure I understand how the iPad is locked. The screenshot you attached is the setup assistant, with the option of using QuickStart to transfer your content and data over from another device.


If your iPad was locked, passcode or otherwise, you would not be able to complete the setup assistant.


If you are having issues with regaining access to your Apple ID in order to restore from a backup, I would recommend regaining access to your Apple ID first prior to attempting to setup the iPad.


The following articles should be able to further assist


1 reply
Question marked as Top-ranking reply

Apr 8, 2022 6:30 PM in response to aveesh

Hi,


Im not sure I understand how the iPad is locked. The screenshot you attached is the setup assistant, with the option of using QuickStart to transfer your content and data over from another device.


If your iPad was locked, passcode or otherwise, you would not be able to complete the setup assistant.


If you are having issues with regaining access to your Apple ID in order to restore from a backup, I would recommend regaining access to your Apple ID first prior to attempting to setup the iPad.


The following articles should be able to further assist


Unlock my iPad

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.