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General and ongoing cleaning can help you maintain your AirPods or AirPods Pro.

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Sugar17 Author

Level 1

0 points

AirPods pro

My AirPods Pro keep falling out of my ears - this is ridiculous. The old generation iPods never fell out. I’ve tried all three sizes - at the gym, walking, and running - they don’t stay put. Can I get a refund or store credit?

Posted on Apr 9, 2022 5:45 AM

Top-ranking reply

Johnathan Burger

Level 9

68,395 points

Posted on Apr 9, 2022 9:32 AM

If you purchased them from Apple, you have 14 days from date of purchase to return them for a refund.

If you are out of that 14 day period, you can't return them.

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AirPods pro

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