Apple Studio Display has "Choppy Audio" from the display speakers

I have a brand new Apple Studio Display connected to a Mac mini with the Thunderbolt cable that came with the display.

It worked great for a couple of weeks.

But then one day, the audio became choppy.

I tried audio from websites and from iTunes. Still choppy audio.

I tried new Thunderbolt cable. Still choppy audio.

I tried playing the audio from the Mac mini speakers. NO Problem.

I tried the display connected to an Intel iMac. Display is OK

I played the audio to my iMac speakers, NO Problem.

I played the audio from the display speakers, Still choppy audio.

I conclude that the choppy audio problem is due to the Studio Display.

Anyone else have this same problem?

I suspect that the problem is the firmware for the A13 Bionic chip inside the apple Studio Display.

How can I fix it?

HELP !!!

Posted on Apr 9, 2022 9:20 AM

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Posted on Jun 5, 2022 7:10 PM

I had the same issue. I ended up updating the OS. After restart and installation, there is a separate firmware update available for the display. I read on another forum that you need to wait for the restart countdown to end, as opposed to clicking "restart now" in order for it to work correctly. The firmware update seemed to have fixed the problem for me. No more choppy audio, thank god. Still don't really understand how it can work fine for the first few weeks and then suddenly stop, all while running on the same firmware. Whatever. We paid too much money for these types of glitches to be happening

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Jun 5, 2022 7:10 PM in response to tomac14

I had the same issue. I ended up updating the OS. After restart and installation, there is a separate firmware update available for the display. I read on another forum that you need to wait for the restart countdown to end, as opposed to clicking "restart now" in order for it to work correctly. The firmware update seemed to have fixed the problem for me. No more choppy audio, thank god. Still don't really understand how it can work fine for the first few weeks and then suddenly stop, all while running on the same firmware. Whatever. We paid too much money for these types of glitches to be happening

Apr 10, 2022 5:04 PM in response to mcpete

Sorry it did not work for you.

When I said to remove it from its power source, I meant to UNPLUG it from the wall outlet or from a power strip. The A13 chip in the display needs to get reset.

Maybe you could try unplugging the display from wall or power strip when you go to bed tonight and then plug it in again tomorrow morning. It worked for me and I was really surprised.

Apr 30, 2022 4:28 PM in response to SRB1776

My experience would indicate it's a Display issue, and not a computer issue.

When this occurred for me, restarting computer did not fix the issue. Even through 2 restarts, sound was still choppy.

When I routed the computer sound to my Sonos external speakers instead of the Studio Display, the sound was normal.

Reverting back to Studio Display, sound was choppy.

The only fix was powering off the Display and leaving it off for several minutes before powering on.

Interestingly, it has never re-occurred for me to date...

Apr 30, 2022 4:38 PM in response to SRB1776

I had same choppy audio problem.

I tried playing the audio from the Mac mini speakers. Good audio.

I tried the display connected to an Intel iMac. Good display.

I played the audio to my iMac speakers, Good audio.

I played the audio from the display speakers, Still choppy audio.

I conclude that the choppy audio problem is due to the Studio Display.

I suspect that the problem is the firmware for the A13 Bionic chip inside the apple Studio Display.

I unplugged my Studio Display from its power source, waited a short time and plugged it back in.

That solved my problem.

A number of people are experiencing this SAME PROBLEM.

Apple please fix this ASAP.

Thanks.

May 18, 2022 2:14 PM in response to tomac14

I just downloaded the new MacOS to my Mac mini which is connected to a Studio Display.

Then you must "separately" download the new firmware to the Studio Display.

The Studio Display firmware can be updated by connecting it to a Mac running macOS Monterey 12.4, which was just released.

After installing the new Mac software, Studio Display owners can go to:

System Preferences > Software Update to install the firmware.

I have heard that the new Studio Display firmware update WILL solve the choppy audio problem.

Only Time will tell if this fixes the choppy audio problem or not.

Let us know what your experience is.

Jul 30, 2022 6:12 AM in response to The Fella

Have you tried to unplug the Studio Display from the electricity for a couple minutes? This is what I did to resolve the issue. It seems that the software in the Studio Display sometimes needs to be restarted, and the only way to do that is to unplug it from the electrical supply before switching it back on. Remember that you cannot just restart or unplug your Mac Studio: that only restarts the Mac not the Display.

May 4, 2022 3:34 PM in response to tomac14

This started happening to me to. Spent 1.5hrs on the phone to an Apple tech, reinstalled Monterey on their advice, still choppy audio. Studio display has exactly the same choppy audio when connected to MacBook Pro. Unplugged the power cable for 30secs and issue is now fixed.


Apple obviously this should be a known issue. Please let your tech staff know and find a more permanent fix.

Jul 17, 2022 6:20 AM in response to tomac14

Exact same problem happened to me 30 minutes ago. Sound played from a YouTube video for a few seconds then went off.


I went into System Preferences > Sound and toggled between the internal Mac Studio speakers (which worked) and then back to the Studio Display speakers: again, sound played for a few seconds then cut off.


Like several people, I unplugged the Studio Display from the mains electric for about a minute, and then plugged it back in: sound now works fine.


Nasty bug. I agree with others that it would be helpful to have a 'restart monitor' option in System Preferences. I guess the Studio Display is basically an iPad that never gets restarted if you just sleep your system each night.

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Apple Studio Display has "Choppy Audio" from the display speakers

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