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Apple Studio Display has "Choppy Audio" from the display speakers

I have a brand new Apple Studio Display connected to a Mac mini with the Thunderbolt cable that came with the display.

It worked great for a couple of weeks.

But then one day, the audio became choppy.

I tried audio from websites and from iTunes. Still choppy audio.

I tried new Thunderbolt cable. Still choppy audio.

I tried playing the audio from the Mac mini speakers. NO Problem.

I tried the display connected to an Intel iMac. Display is OK

I played the audio to my iMac speakers, NO Problem.

I played the audio from the display speakers, Still choppy audio.

I conclude that the choppy audio problem is due to the Studio Display.

Anyone else have this same problem?

I suspect that the problem is the firmware for the A13 Bionic chip inside the apple Studio Display.

How can I fix it?

HELP !!!

Posted on Apr 9, 2022 9:20 AM

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Posted on Apr 28, 2022 9:48 AM

Thanks for your reply. I actually did unplug the display from everything, and that did not fix the issue. But based on your response, I left it unplugged for longer (about an hour) and now everything works just fine. Thanks!

69 replies

Apr 30, 2022 4:38 PM in response to SRB1776

I had same choppy audio problem.

I tried playing the audio from the Mac mini speakers. Good audio.

I tried the display connected to an Intel iMac. Good display.

I played the audio to my iMac speakers, Good audio.

I played the audio from the display speakers, Still choppy audio.

I conclude that the choppy audio problem is due to the Studio Display.

I suspect that the problem is the firmware for the A13 Bionic chip inside the apple Studio Display.

I unplugged my Studio Display from its power source, waited a short time and plugged it back in.

That solved my problem.

A number of people are experiencing this SAME PROBLEM.

Apple please fix this ASAP.

Thanks.

May 4, 2022 3:34 PM in response to tomac14

This started happening to me to. Spent 1.5hrs on the phone to an Apple tech, reinstalled Monterey on their advice, still choppy audio. Studio display has exactly the same choppy audio when connected to MacBook Pro. Unplugged the power cable for 30secs and issue is now fixed.


Apple obviously this should be a known issue. Please let your tech staff know and find a more permanent fix.

May 16, 2022 4:52 AM in response to mcpete

Hi mcpete,


I, like some some others have had the choppy speaker problem.After following tomac14s advice to unplug the display for a while, it appears to have solved it. I have noted that I am on Monterey 12.31, but I can't find a way to ascertain my firmware status.Any advice on how to check this would be appreciated.

May 18, 2022 2:14 PM in response to tomac14

I just downloaded the new MacOS to my Mac mini which is connected to a Studio Display.

Then you must "separately" download the new firmware to the Studio Display.

The Studio Display firmware can be updated by connecting it to a Mac running macOS Monterey 12.4, which was just released.

After installing the new Mac software, Studio Display owners can go to:

System Preferences > Software Update to install the firmware.

I have heard that the new Studio Display firmware update WILL solve the choppy audio problem.

Only Time will tell if this fixes the choppy audio problem or not.

Let us know what your experience is.

Jun 5, 2022 7:10 PM in response to tomac14

I had the same issue. I ended up updating the OS. After restart and installation, there is a separate firmware update available for the display. I read on another forum that you need to wait for the restart countdown to end, as opposed to clicking "restart now" in order for it to work correctly. The firmware update seemed to have fixed the problem for me. No more choppy audio, thank god. Still don't really understand how it can work fine for the first few weeks and then suddenly stop, all while running on the same firmware. Whatever. We paid too much money for these types of glitches to be happening

Jul 14, 2022 9:31 AM in response to dpdpdp

I am on Display Firmware Version: Version 15.5 (Build 19F77) and can confirm the problem is still happening. This morning started to play a video, got about 5 seconds into the audio and it stopped. Tried playing song from iTunes, same thing - 5 seconds then stopped. Unplugged the monitor for 5 mins, and it cleared the problem.

Jul 17, 2022 5:03 AM in response to Jdr2015v2

I had the problem for the first time this morning and have the latest Studio Display firmware version 15.5 (Build 19F77). After powering down the Mac Studio and Studio Display for 30 seconds the problem was still present. Only after powering off the Studio display for 5 minutes did the problem finally clear. Hopefully the problem is not going to occur again - will report back if it does as this is an unusual workaround.

Jul 17, 2022 6:20 AM in response to tomac14

Exact same problem happened to me 30 minutes ago. Sound played from a YouTube video for a few seconds then went off.


I went into System Preferences > Sound and toggled between the internal Mac Studio speakers (which worked) and then back to the Studio Display speakers: again, sound played for a few seconds then cut off.


Like several people, I unplugged the Studio Display from the mains electric for about a minute, and then plugged it back in: sound now works fine.


Nasty bug. I agree with others that it would be helpful to have a 'restart monitor' option in System Preferences. I guess the Studio Display is basically an iPad that never gets restarted if you just sleep your system each night.

Jul 20, 2022 5:28 PM in response to tomac14

Same issue here. Experienced it first soon after purchasing the display and connecting to the Mac Studio. I updated the firmware that was made available at the time and that seemed to resolve the issue. Until today (July 20, 2022). The audio began cutting out again. I unplugged the power, waited about 20-30 seconds and reconnected the power. The monitor rebooted (3 dots appeared) and then connected. The audio was back to normal. So far so good, but I do believe this requires some sort of further investigation by apple and a possible firmware update or as someone else suggested, the ability to reboot the monitor through the Mac OS.

Jul 26, 2022 3:44 PM in response to tomac14

The problem I had with sound from the Studio Display speakers was somewhat different:

I was looking at a video segment originally posted to Twitter. The sound cut out after a few seconds. I tried a couple of other sources of the same video: YouTube and The Guardian. The same thing happened.

Other YouTube videos played normally.

Today, I found another YouTube video with the exact same problem: a few seconds in, the sound cut out.

On all of these, using the speakers in the Mac Studio worked fine (though those speakers are pretty paltry)

I found this suggestion on another Apple Community Thread (where the user reported that Apple was aware of the issue) and here.

So I shut down my Mac Studio, switched off the power strip (functionally the same as unplugging the Studio Display), waited about 10 minutes, switched the power strip back on and restarted the Mac Studio.

Both videos which were cutting out now work as expected.

I will send my results to Apple Feedback.

So, thanks for the tip.


Display Firmware Version: Version 15.5 (Build 19F77)

Apple Studio Display has "Choppy Audio" from the display speakers

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