Apple Studio Display has "Choppy Audio" from the display speakers

I have a brand new Apple Studio Display connected to a Mac mini with the Thunderbolt cable that came with the display.

It worked great for a couple of weeks.

But then one day, the audio became choppy.

I tried audio from websites and from iTunes. Still choppy audio.

I tried new Thunderbolt cable. Still choppy audio.

I tried playing the audio from the Mac mini speakers. NO Problem.

I tried the display connected to an Intel iMac. Display is OK

I played the audio to my iMac speakers, NO Problem.

I played the audio from the display speakers, Still choppy audio.

I conclude that the choppy audio problem is due to the Studio Display.

Anyone else have this same problem?

I suspect that the problem is the firmware for the A13 Bionic chip inside the apple Studio Display.

How can I fix it?

HELP !!!

Posted on Apr 9, 2022 9:20 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 5, 2022 7:10 PM

I had the same issue. I ended up updating the OS. After restart and installation, there is a separate firmware update available for the display. I read on another forum that you need to wait for the restart countdown to end, as opposed to clicking "restart now" in order for it to work correctly. The firmware update seemed to have fixed the problem for me. No more choppy audio, thank god. Still don't really understand how it can work fine for the first few weeks and then suddenly stop, all while running on the same firmware. Whatever. We paid too much money for these types of glitches to be happening

69 replies

Aug 5, 2022 5:02 PM in response to Klahane

Hi, techies:


FWIW, Studio Display (delivered July 26th) distorted audio significantly. Applied the new firmware Version 15.5 (Build 19F80) last night to no avail. Running OS 12.5 on Studio Max. AppleCare advanced tech had me unplug the display (after shutting down Studio Max). Fix worked for about an hour, and distortion is back. The distortion seems to increase over time; after four hours, it is quite substantial. Hope there's another firmware update. Tech said hardware may need repair or replacement.

Apr 30, 2022 4:18 PM in response to tomac14

I am experiencing the same problem everyone is citing here. Called Apple Support and was referred to a senior technician who said he wanted to stay on the case until it was resolved because it's a new computer and, apparently, because other people are experiencing the same issue. We found that when the sound went through the Studio computer's speakers, the sound was fine. When I attached my MacBook Pro to the Studio Display, the sound was fine. Oddly, the only combination that was a problem was playing sound from the Studio Computer through the Studio Display's speakers, leading to the conclusion that the issue is a software problem in the Computer and not in the Display, consequently it seems that simply powering off the Display will not be a permanent fix. He had me reinstall the OS and that has cured nothing. I have a follow-up phone call with him tomorrow. If we're able to find a fix, I'll post more.

Apr 9, 2022 9:53 AM in response to tomac14

There is a separate Display forum that now has many posts on the Studio Display:

Displays - Apple Community

There is a firmware update for the Studio display too but some people are having problem

Can't update studio display - Apple Community

Studio Display Firmware Update 15.4 - not working

studio display won't update


You might have better luck posting in the Display forum



This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Apple Studio Display has "Choppy Audio" from the display speakers

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.