tomac14 Author

Level 1

138 points

Apple Studio Display has "Choppy Audio" from the display speakers

I have a brand new Apple Studio Display connected to a Mac mini with the Thunderbolt cable that came with the display.

It worked great for a couple of weeks.

But then one day, the audio became choppy.

I tried audio from websites and from iTunes. Still choppy audio.

I tried new Thunderbolt cable. Still choppy audio.

I tried playing the audio from the Mac mini speakers. NO Problem.

I tried the display connected to an Intel iMac. Display is OK

I played the audio to my iMac speakers, NO Problem.

I played the audio from the display speakers, Still choppy audio.

I conclude that the choppy audio problem is due to the Studio Display.

Anyone else have this same problem?

I suspect that the problem is the firmware for the A13 Bionic chip inside the apple Studio Display.

How can I fix it?

HELP !!!

Posted on Apr 9, 2022 9:20 AM

Top-ranking reply

Mac - PC__

Level 1

12 points

Posted on Jun 5, 2022 7:10 PM

I had the same issue. I ended up updating the OS. After restart and installation, there is a separate firmware update available for the display. I read on another forum that you need to wait for the restart countdown to end, as opposed to clicking "restart now" in order for it to work correctly. The firmware update seemed to have fixed the problem for me. No more choppy audio, thank god. Still don't really understand how it can work fine for the first few weeks and then suddenly stop, all while running on the same firmware. Whatever. We paid too much money for these types of glitches to be happening

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69 replies

mcpete

Level 1

4 points

Apr 10, 2022 4:43 PM in response to tomac14

Hi Tom - just tried this - did not resolve issue for me unfortunately.

It's so weird, as I've no idea what happened overnight to make it happen today. Certainly nothing I did as it was in sleep mode all night.

Apr 20, 2022 6:25 PM in response to tomac14

I just ran into the same issue. The Studio Display was working flawlessly since I got it when It was released. Tonight it started with choppy audio while I was watching YouTube. I can't figure it out. I tried audio from many sources, for the web, and local, same issue.

tomac14 Author

Level 1

138 points

Apr 22, 2022 4:38 PM in response to lllaass

Thanks for including a web link to the Displays -Apple Community.

I tried to find it but was not able, so that's why I posted on this site.

I may have overlooked it or maybe this website has not yet been updated to include Displays.

Either way, using your link I found it and post my problem there.

Thanks again for the link to the Displays.

AMA7185

Level 1

22 points

May 15, 2022 1:20 PM in response to tomac14

Hi tomac14,

Thank you so much for your suggestion.I tried it AND IT WORKED! Do you have any idea what had caused the problem and whether it's worth flagging up to Apple before any warranty runs out.

Thanks again

AMA 7185

Jul 22, 2022 2:43 PM in response to tomac14

just want to +1 this thread, so infuriating. works fine with bluetooth connections but the second i try to use the studio display speakers, i lose audio within ~30 seconds. i got rid of my standalone speakers specifically because the SD ones were decent enough... now i have nothing! help apple.

Klahane

Level 1

33 points

Jul 27, 2022 8:17 AM in response to ebrtmyr

"I saw three dots going through a routine when it restarted."

I think that's the Studio Display startup animation. If your second Studio Display didn't do that, I would assume it wasn't unplugged, so it didn't restart.

Maybe Apple could fix it so the Studio Display restarts any time the mac does, or provide another software solution.

ajking

Level 1

4 points

Aug 1, 2022 12:33 PM in response to tomac14

The sound and microphone are not working. If I switch between Mac studio speakers and display speakers then they would on the display for about 30 secs. Mac Studio speakers work.

I have unplugged for about 15 secs and did not fix the issue. I will try for a couple of mins.

This is very annoying as I am meant to be in a zoom meeting, Not what I expect from a £1800 monitor!!

tomac14 Author

Level 1

138 points

Aug 2, 2022 4:56 PM in response to Klahane

Thanks for posting the website info.

Sure took Apple long enough to admit to the problem.

Apple owners who had this problem, read the info on this Support Community and knew what to do.

The Apple "Experts" did NOT. They had Apple owners doing all kinds of unnecessary things.

Apple should be ashamed of itself.

"It just works' said Steve Jobs.

Well, NOT any more.

Aug 6, 2022 11:25 PM in response to tomac14

I have had the same issue since purchase and tried the latest update from a few days ago (15.5). Made no improvement at all and if anything, it’s worse. Never had it affect Apple Music playing before and now it does. Seriously, they need to fix this.

Apr 10, 2022 4:05 PM in response to tomac14

Same problem here - monitor audio worked great when hooked up to my intel laptop, but once I try to connect my new Apple Studio, its choppy and terrible.

mcpete

Level 1

4 points

Apr 10, 2022 5:05 PM in response to tomac14

I did unplug from the power point for about 30 seconds. Will try the overnight thing tonight to see if that has any effect.

gracarte

Level 1

14 points

Apr 27, 2022 4:55 PM in response to tomac14

I am having the same issue. No issues at first, but now, all steaming audio is choppy. and my Zoom camera doesn't work. Literally just shuts off or freezes.

Apr 30, 2022 5:51 PM in response to SRB1776

Does the studio and MacBook use the same interface? e.g. thunderbolt vs. usb-c? wondering if it may still be the studio display, just specific to interface?

SRB1776

Level 1

12 points

Apr 30, 2022 5:53 PM in response to Jdr2015v2

Used the same cable on both.

Apr 30, 2022 7:28 PM in response to SRB1776

Which MBP are you using? Identify the ports on your Mac - Apple Support

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Apple Studio Display has "Choppy Audio" from the display speakers