Selling iPad. Cleaned it off but says it’s still connected to my Apple ID. Although, it doesn’t show up in my devices. How do I remove it when I can’t see it in devices?

I cleaned my device off using the reset in settings. I want to sell it but when buyer try’s to activate their Apple ID when setting it up they see a screen saying that previous owner used it in Find my iPhone to link it to their Apple ID. But I do not see that iPads serial number in my device list. I also do not see it in my iCloud account. How can I release it so buyer can use it?

iPad Air 2 Wi-Fi, Cellular

Posted on Apr 10, 2022 11:39 AM

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Posted on Apr 10, 2022 11:47 AM

See the "If you no longer have your iPhone, iPad, or iPod touch" section of What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch - Apple Support


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Selling iPad. Cleaned it off but says it’s still connected to my Apple ID. Although, it doesn’t show up in my devices. How do I remove it when I can’t see it in devices?

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