Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Selling iPad. Cleaned it off but says it’s still connected to my Apple ID. Although, it doesn’t show up in my devices. How do I remove it when I can’t see it in devices?

I cleaned my device off using the reset in settings. I want to sell it but when buyer try’s to activate their Apple ID when setting it up they see a screen saying that previous owner used it in Find my iPhone to link it to their Apple ID. But I do not see that iPads serial number in my device list. I also do not see it in my iCloud account. How can I release it so buyer can use it?

iPad Air 2 Wi-Fi, Cellular

Posted on Apr 10, 2022 11:39 AM

Reply
5 replies

Selling iPad. Cleaned it off but says it’s still connected to my Apple ID. Although, it doesn’t show up in my devices. How do I remove it when I can’t see it in devices?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.