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Hi. I have both an Apple TV 4K box and a FireTV. While I can use airplay on the FireTV to mirror any attempt to use my iPhone or IPad to connect my TV via the AppleTV airplay setting returns an error message saying it cannot connect.
I have all my devices on the same WiFi setting, Bluetooth on and have tried renaming the room for the setting (I.e., Main Bedroom rather than Master Bedroom.) what comes next?
iPhone XR, 15
Hi JustJoan,
It looks like you're seeing an error when you use AirPlay, and you may have already covered some of the steps in this link: If screen mirroring or streaming isn't working on your AirPlay-compatible device
"Try these steps first
After each step, see if you still need help.
If you're prompted to enter a password, you might have restrictions turned on, or you might need to adjust your AirPlay password settings."
If you've covered all of the above, including ensuring all devices are updated, we recommend getting in touch with Apple next to look into this further: Get Support
Kind regards.
Hi JustJoan,
It looks like you're seeing an error when you use AirPlay, and you may have already covered some of the steps in this link: If screen mirroring or streaming isn't working on your AirPlay-compatible device
"Try these steps first
After each step, see if you still need help.
If you're prompted to enter a password, you might have restrictions turned on, or you might need to adjust your AirPlay password settings."
If you've covered all of the above, including ensuring all devices are updated, we recommend getting in touch with Apple next to look into this further: Get Support
Kind regards.
Thanks. None of these steps work on my iPhone or iPad , although they do on my MacBook Pro. I will call Apple support as you suggest.
iPhone will not connect AirPlay to Apple tv
