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Level 1

1 points

Screen recording not working after updating to 15.4.1

my iPhone 12 Pro Max’s screen recording has not been working since I updated to 15.4.1. It’s all black and only records the sound. I have tried restarting the device and it’d work for once and then all black again.

Does anyone know how to fix this please?

iPhone 12 Pro Max

Posted on Apr 11, 2022 1:29 AM

Best reply

Smilin-Brian

Level 9

54,945 points

Posted on Apr 11, 2022 2:16 AM

Try a Hard Reset:

Press volume up (quickly)
Press volume down (quickly)
Press and hold the power button until the Apple logo ( ) appears

If that didn’t work, it could be a hardware issue. ⚠️

Get expert service and support at the Genius Bar.

▷ Call 1-800-MY-APPLE or get help here. 

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Screen recording not working after updating to 15.4.1

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