iCloud Drive Making Multiple Copies of Document Folders & Documents

Hello--

After the most recent update, when my days-old MacBookAir restarted, not only were there three copies of every folder and file, every folder and file within those triplicated folders and files was in triplicate and NONE of them had been updated in the last 14 days. I (stupidly) turned off iCloud Drive for documents and folders to attempt to solve the problem, at which time every document folder and file completely disappeared from my lap top. After tears and frustration, I turned iCloud Drive back on to find extreme multiples situation rendering my documents folder unusable and still lacking in any data from the last 2 weeks. Hidden among the mess of my document folder, I did find one folder that was not duplicated (or triplicated) that was my original saved documents folder with the missing content for that 2 week period.


How do I easily remove all of the duplicated/triplicated documents and folders and return my experience to tidy and organized?

Currently I am not impressed with the functioning of iCloud Drive since it failed to back up the data in a timely fashion....


Thanks.



Posted on Apr 11, 2022 2:35 PM

Reply
1 reply

Apr 12, 2022 11:20 AM in response to VWWestfalia

Hi there VWWestfalia,

Thank you for posting to Apple Support Communities,

We understand you're having an issue with iCloud Drive duplicating your files and folders. This sounds like it could be due to turning off iCloud Drive and keeping a copy of the files and folders locally.

You can compare what you have locally to what is at iCloud.com to see what you can safely erase. You can also check the data that's synced there. You'd want to log in to iCloud using the Safari browser.

See "Store your files in iCloud and save space on your device" here: Add your Desktop and Documents files to iCloud Drive

This article can help as well: Manage your iCloud storage

If you are still having an issue, we recommend contacting Apple Support for further assistance: Contact Apple Support

We hope that helps.

Take care.

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iCloud Drive Making Multiple Copies of Document Folders & Documents

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