Verification failed - unknown error

I've read most everything I find on the various flavors of unexplained "Verification failed" problems but don't find anything that quite matches my scenario. I am looking for informed advice.


My problem involves a long term iCloud account with known, valid credentials, one logged in iphone XR and one logged in iPad (an old ipad4 - ver 10.3.3). There are no recent known account/upgrade/update changes. Both Apple devices have "Find My" enabled via conventional configuration. The iCloud account credentials have always worked as expected everywhere, including log in via several Windows desktops using browsers and/or iCloud/iTunes desktop apps until yesterday when I began getting "Sign in to iCloud" password prompts on the iPad in response to various selection options. The iPad is logged in and has normal access to the Photos, Calendar, Messages apps, etc. I can log in with the account credentials via any of the desktop login routes with the iPad providing the required 2FA codes, but response to the iPad password prompts is always one of the verification failed errors. This includes the "Sign Out" iCloud selection, which requires the password to turn off "Find My". This verification failed event means I cannot sign the iPad out.


I have done soft/hard resets, verified the WiFi signal, etc. but don't want to tinker with Resets or password changing until I can understand what is happening.


Any help will be appreciated.

iPad, iOS 10

Posted on Apr 12, 2022 8:08 AM

Reply

Similar questions

3 replies

Apr 13, 2022 2:59 AM in response to Eric Root

No. I have a home/office wifi network with iPhones, iPads Windows desktops, smart TVs, etc. Lots of signal and everything works fine except for the described verification failed behavior on one old iPad which is logged in to my iCloud account.


The old iPad is logged in to my iCloud account and has access to the account Photos, Calendar, Messages, Find My etc., but it has begun (two days ago) issuing "Sign in to iCloud" password prompts when I select any security related function on the ipad. When I supply my valid account password, the response is one of the various "Verification failed" error flavors.


I can successfully log in to the iCloud account on other devices using the password string and even obtain the required 2FA code to complete the login via the offending iPad.




This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Verification failed - unknown error

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.