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How to switch a ringtone to a text tone?

I purchased a text tone and selected “use as default text tone,” but it is only available in my ringtones. It’s less than 5 seconds long and is not suitable as a ringtone. I purchased again and tried “done” to choose later, and it is still only in my ringtones. Could I at least have my money back from the tones store if this glitch can’t be fixed? Each purchase cost $1.29 and I make less than a living wage. Please help!

iPhone 12, iOS 15

Posted on Apr 12, 2022 8:02 AM

Reply
1 reply

Apr 13, 2022 8:12 AM in response to PonySparkles

Hello PonySparkles,


Thanks for choosing the Apple Support Communities. To request a refund, check out the steps below.

Request a refund for apps or content that you bought from Apple - Apple Support

"Some purchases from the App Store, iTunes Store, Apple Books, or other Apple services might be eligible for a refund. You can use any device with a web browser to request a refund.

How to request a refundSign in to reportaproblem.apple.com.Tap or click "I'd like to," then choose "Request a refund." iPhone showing the Report a Problem website where you can request a refund. After you choose Request a refund, choose the reason why you're asking for the refund.Choose the reason why you want a refund, then choose Next.Choose the app, subscription, or other item, then choose Submit. If you were charged for a subscription that you no longer want, you can also cancel the subscription."


Cheers!



How to switch a ringtone to a text tone?

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