iPad air updated. Now brother printer QL-820NWB does not work correctly

Before software version update 15, I was able to use this brother printer to print labels from my iPad with no problem. Now the labels it prints are about 3 feet long. How do I fix this?



iPad Air 5 Wi-Fi, Cellular

Posted on Apr 12, 2022 9:34 AM

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Question marked as Top-ranking reply

Posted on Apr 13, 2022 8:43 AM

Hi helpmeprintlabels,


We see you're having some issues printing labels. Have you checked for any updates to the apps provided by your printer manufacturer? How to manually update apps on your Apple device


If you have, you may want to restart your iPad next, as well as powering the printer off and back on: Restart your iPad


Let us know if that helps. Take care.

1 reply
Question marked as Top-ranking reply

Apr 13, 2022 8:43 AM in response to helpmeprintlabels

Hi helpmeprintlabels,


We see you're having some issues printing labels. Have you checked for any updates to the apps provided by your printer manufacturer? How to manually update apps on your Apple device


If you have, you may want to restart your iPad next, as well as powering the printer off and back on: Restart your iPad


Let us know if that helps. Take care.

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iPad air updated. Now brother printer QL-820NWB does not work correctly

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