iPad air updated. Now brother printer QL-820NWB does not work correctly

Before software version update 15, I was able to use this brother printer to print labels from my iPad with no problem. Now the labels it prints are about 3 feet long. How do I fix this?

iPad Air 5 Wi-Fi, Cellular

Posted on Apr 12, 2022 9:34 AM

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1 reply

ryane77

Community Specialist

Apr 13, 2022 8:43 AM in response to helpmeprintlabels

Hi helpmeprintlabels,

We see you're having some issues printing labels. Have you checked for any updates to the apps provided by your printer manufacturer? How to manually update apps on your Apple device

If you have, you may want to restart your iPad next, as well as powering the printer off and back on: Restart your iPad

Let us know if that helps. Take care.

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iPad air updated. Now brother printer QL-820NWB does not work correctly

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