You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

How can I remove the activation lock without Apple ID info

My mother who owned an iPad, recently died and I got her iPad. There is now an activation lock on it but I do not have proof of purchase for it and I cannot ask the owner since she is obviously not here anymore. How can I remove the activation lock without her Apple ID info



[Re-Titled by Moderator]

iPad mini 2 Wi-Fi

Posted on Apr 12, 2022 11:52 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 12, 2022 11:55 AM

I'm sorry about your loss. See this link for help --> How to request access to a deceased family member's Apple account - Apple Support

1 reply

How can I remove the activation lock without Apple ID info

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.