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Apple TV 4K

My apple 4k no longer recognizes that I have a subscription. What do I do?

Posted on Apr 13, 2022 3:49 AM

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Question marked as Top-ranking reply

Posted on Apr 13, 2022 5:57 AM

Verify the active status of your subscription. See your subscriptions overview - Apple


Verify that the Apple ID account with the subscription is the active account on the Apple TV box. If the Apple TV box has multiple accounts, then this is probably easiest to see in Control Center: one of the users will have a green checkmark.

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Question marked as Top-ranking reply

Apr 13, 2022 5:57 AM in response to 1325Harmony

Verify the active status of your subscription. See your subscriptions overview - Apple


Verify that the Apple ID account with the subscription is the active account on the Apple TV box. If the Apple TV box has multiple accounts, then this is probably easiest to see in Control Center: one of the users will have a green checkmark.

Apple TV 4K

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