Payment problems

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Diana_2003w Author

Level 1

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Payment problems

Hello. I can't add a "mastercard" or "world" payment method. It says "The specified payment method is not intended for use in this store. Please select another payment method." I do not understand what the problem is. I disposed of the previous card and made a new one, unfortunately I cannot pay for iCloud. I would be grateful if you could help me solve this problem

iPhone XS, iOS 15

Posted on Apr 13, 2022 6:36 AM

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Answer 1

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AnnieL2

Community Specialist

Apr 14, 2022 8:09 AM in response to Diana_2003w

Greetings Diana_2003w,

Some things you can check -

Make sure your billing address is the same as what your financial institution has on file.
Be sure the country/region of your Apple ID is the same as the country/region of your financial institution.
Reach out to your financial institution and be sure there aren’t any issues with these specific online transactions.
Connect with Apple Support for additional assistance - Contact Apple Support

Change, add, or remove Apple ID payment methods

Thanks.

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Payment problems

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