First start of Mac Studio with usb keyboard and mouse does not work

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Level 1

52 points

First start of Mac Studio with usb keyboard and mouse does not work

So this brand new ultra expensive Mac Studio is just sitting here being dumb, thinking it can't find a wireless keyboard AND wireless mouse. Well, the wireless keyboard is powered on and produces a sound when I hit a key. And the wired USB mouse is plugged directly into its USB port and moves the cursor around the screen. Yet it still sits there on the initial startup screen that alternates between showing a wireless keyboard and a wireless mouse. What kind of idiotic design is this? How do I make this work like a normal computer and use the peripherals that are connected to it? One would think that a computer would be a lot smarter than this. I'm extremely disappointed. This was not a Steve Jobs-type design decision, that much is clear.

Mac Studio

Posted on Apr 13, 2022 1:58 PM

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Answer 1

lllaass

Level 10

210,513 points

Apr 13, 2022 3:22 PM in response to Steve Mills

What wireless keyboard are you using?

Third party bluetooth KBs and pointing do not seem to setup automatically like Apple BT devices do during initial startup.

I had ro use a USB KB and wireless mouse that used wifi USB dongle. The Logitech devices would not connect automatically during initial startup of my Studio Max.

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Answer 2

tbirdvet

Level 6

17,090 points

Apr 15, 2022 4:23 PM in response to Steve Mills

This has been reported by others on YouTube. All they can say is to use a cheap wired mouse and keyboard and then later setup any Bluetooth hardware.

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Answer 3

lllaass

Level 10

210,513 points

Apr 16, 2022 12:38 AM in response to Steve Mills

That is not my experience. USB devices work for initial setup.

I used a G4 era USB keyboard and Logitech bluetooth/wifi-dongle mouse in wifi mode to set mine up. With the wifi dongle plugged into USB port it functions like USB wired mouse.

Steve Mills wrote:

Like I said, wired mouse and keyboard don’t do it. They must both be wireless, which is a stupid design.

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Answer 4

Steve Mills Author

Level 1

52 points

Apr 15, 2022 4:26 PM in response to tbirdvet

Like I said, wired mouse and keyboard don’t do it. They must both be wireless, which is a stupid design.

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Answer 5

tbirdvet

Level 6

17,090 points

Apr 15, 2022 4:28 PM in response to Steve Mills

Not correct. Something is wrong.

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Answer 6

Steve Mills Author

Level 1

52 points

Apr 15, 2022 4:31 PM in response to tbirdvet

Yes, something wrong with the design of the Studio’s peripheral requirements for first boot.

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Answer 7

Apr 15, 2022 5:09 PM in response to Steve Mills

Have you been able to do first boot and set up your account through any means?

¿Do the wired keyboard and mouse work once your account is set up?

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Answer 8

Steve Mills Author

Level 1

52 points

Apr 15, 2022 8:33 PM in response to Grant Bennet-Alder

Have you been able to do first boot and set up your account through any means?

Yes, see my other reply.

Do the wired keyboard and mouse work once your account is set up?

Yes.

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Answer 9

Steve Mills Author

Level 1

52 points

Apr 13, 2022 3:46 PM in response to lllaass

It’s a brand new Apple keyboard and Kensington USB mouse that I’ve had for years. I had to dig out an old Apple wireless mouse, find charged batteries for it, then when I forced it to power down and booted it, it finally got past this dumb screen. I’m definitely going to report this as one of the biggest design flaws they’ve ever made. It’s a “pack your things. Maybe Dell will hire you” kind of thing.

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First start of Mac Studio with usb keyboard and mouse does not work

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