Apple does not support LG 32LM6370PLA smart tv ?

Hi

In my LG 32LM6370PLA smart tv bought on 21st December 202. AppleTV+ app and AirPlay is not available. and this is LG response. Can you clarify?


LG Agent ResponseDate : 14/04/2022

Apple does not support these LM models as they are lower specification budget models and so do not have all the same features etc. as the standard and higher specification models.

Thanks



Posted on Apr 14, 2022 4:53 AM

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Question marked as Top-ranking reply

Posted on Apr 14, 2022 6:50 AM

The listed models are supported for the Apple TV app; for LG all of them at least 4K TVs. Other models are not directly supported. That is all the information we have. The unsupported TV models will need a qualifying external streaming device to access the Apple TV app (e.g. Apple TV box, Roku, Fire TV, PlayStation (4, 5), Xbox (One, One S, X, S), ‘Chromecast with Google TV’, or Nvidia Shield TV).

The LM models are 2019 design models, even if certain variations became available in 2021. The M is for 2019.

Like the LG agent said, the higher specification models have more features.

Consider the version OS and the chipset for technical app limitations, as well as LG marketing for soft limitations.

This is a user-to-user forum; we’re not Apple staff, nor experts on developing for LG’s webOS platform.

1 reply
Question marked as Top-ranking reply

Apr 14, 2022 6:50 AM in response to Elenasmerttv4444

The listed models are supported for the Apple TV app; for LG all of them at least 4K TVs. Other models are not directly supported. That is all the information we have. The unsupported TV models will need a qualifying external streaming device to access the Apple TV app (e.g. Apple TV box, Roku, Fire TV, PlayStation (4, 5), Xbox (One, One S, X, S), ‘Chromecast with Google TV’, or Nvidia Shield TV).

The LM models are 2019 design models, even if certain variations became available in 2021. The M is for 2019.

Like the LG agent said, the higher specification models have more features.

Consider the version OS and the chipset for technical app limitations, as well as LG marketing for soft limitations.

This is a user-to-user forum; we’re not Apple staff, nor experts on developing for LG’s webOS platform.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Apple does not support LG 32LM6370PLA smart tv ?

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