Software. Mac App Compressor services can't be started

The folder is on your OS drive like Macintosh HD. In Finder go to Users/Shared/Library/Application Support/ for that drive. Click on add new folder. You may be asked for your Admin or Log In password. Type Compressor to add the new folder in Application Support.

Hi!

Had the same problem on new Mac Studio M1 Max, and couldn't delete the folders in question, because.... they DID NOT EXIST! Turns out the solution then is to CREATE an empty folder named "Compressor" at Users / Shared / Library / Application Support

Now it works, and wow... it's FAST!

I had the same problem and solved it today by deleting the old Compressor folder in Application Support and creating a new Compressor folder. Compressor opened and successfully transcoded a Final Cut video file.

To clarify, did you delete the Users / [home] / Library / Application Support / Compressor folder,

or the Users / Shared / Library/ Application Support / Compressor folder?

The error suggests the permission problem is with the Shared folder.

Also, are your Shared Computers preferences set to process on "This Computer" or on a group?

Had the same error (SwampConfigUpdater: couldn't create directory "/Users/Shared/Library/Application Support", error = 13 (Permission denied) Please resolve the issue and relaunch Compressor.)

...per the above guidance, the following worked for me.

• Removed the Compressor Application
• Deleted: Library/Application Support/Compressor
• Manually created folder: Users/Shared/Library/Application Support
• Reinstalled Compressor

And, now no errors occur on compressor start-up and am able to compress.

Thank you.

All I did was go to the Users/Shared/Library/Application Support folder and create a new folder called Compressor. That's it.

Did you check read/write permissions for the drive and for the content in this file path /Users/Shared/Library/Application Support/Compressor?

To clarify, did you set all users ("franshofmeester", "admin", "staff", "wheel", "everyone") to "Lezen en schrijven"?

Also, is there anything on your system that is controlling folder permissions, such as enterprise software, anti-virus software, etc.?

Hi There, The following solution worked BUT I only had to add the compressor folder in Users/Shared/Library/Application Support

rob

I verified this morning that Compressor is still working and there are two Compressor folders. The folder I deleted has History and other folders. In Finder, use Option Go Library/Application Support/Compressor. This is the folder I deleted and Compressor created a new folder in this location. The Compressor folder I added was in Users/Shared/Library/Application Support/Compressor. After opening Compressor, it added a Storage folder.

I assume you’re an admin user. What exactly happens when you try to make a folder in Shared?

There should be a security update to 12.5.1. Not that it matters. You can’t create the Compressor folder in the appropriate place?

Please post an EtreCheck report https://etrecheck.com giving the application Full Disk Access in Privacy System Preferences. Copy the report and use the Add Text button to paste the result into reply box. 

Change everything to Lezen en schrijven