The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
Dear all. How can i fix my iphone xs Face id. It hasbeen disabled when water drop on my iphone front camera. I used esad all and factory settings as well as update etc. but no result. Still saying Truedepth camera.
iPhone XS, iOS 15
Liquid damage is not repairable. The device will have to be replaced.
Try the following:
▷ Update your iPhone. 📲
If that didn’t help, then try a Hard Reset:
If that didn’t work, it could be a hardware issue. ⚠️
Get expert service and support at the Genius Bar.
Face id disabled due to water drops
