Face id disabled due to water drops

Question

Face id disabled due to water drops

Dear all. How can i fix my iphone xs Face id. It hasbeen disabled when water drop on my iphone front camera. I used esad all and factory settings as well as update etc. but no result. Still saying Truedepth camera.

iPhone XS, iOS 15

Posted on Apr 14, 2022 7:43 AM

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Answer 1

Best reply

KiltedTim

Level 10

197,482 points

Apr 14, 2022 7:56 AM in response to oyun-erdene288

Liquid damage is not repairable. The device will have to be replaced.

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Answer 2

Iafeef

Level 7

26,005 points

Apr 14, 2022 7:47 AM in response to oyun-erdene288

Hey there ,

See ☞ If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support

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Answer 3

Apr 14, 2022 7:53 AM in response to oyun-erdene288

Try the following:

▷ Update your iPhone. 📲

If that didn’t help, then try a Hard Reset:

Press volume up (quickly)
Press volume down (quickly)
Press and hold the power button until the Apple logo ( ) appears

If that didn’t work, it could be a hardware issue. ⚠️

Get expert service and support at the Genius Bar.

Call Apple Support at 1-800-APLCARE or get help here.
Chat using Messages. 

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Face id disabled due to water drops

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