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Wifi issues iPhone 12 Pro Max

Why does my iPhone constantly stop working on wifi even through the signal is strong and all my other devices are working fine?

iPhone 12 Pro Max

Posted on Apr 14, 2022 5:32 PM

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Posted on Apr 14, 2022 5:52 PM

So my phone will be connected to my home wifi, along with my other devices. And suddenly it will stop working as if the wifi has no internet connection. Yet all my other devices that are connected to the same wifi are working fine. I’ll **** off the wifi, wait 2-3 mins, reconnect, still nothing. I’ll even forget the wifi, reconnect, and it won’t work. And it’s not the modem or internet because all my other devices are working fine.

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Apr 14, 2022 5:52 PM in response to Lawrence Finch

So my phone will be connected to my home wifi, along with my other devices. And suddenly it will stop working as if the wifi has no internet connection. Yet all my other devices that are connected to the same wifi are working fine. I’ll **** off the wifi, wait 2-3 mins, reconnect, still nothing. I’ll even forget the wifi, reconnect, and it won’t work. And it’s not the modem or internet because all my other devices are working fine.

Apr 14, 2022 5:59 PM in response to Acalderon81

Sorry, I am not a mind reader, and you didn’t say what troubleshooting you have already done. Maybe you’ve tried the suggestions below, as you didn’t say whether you had or not.


Next step is to forget the network, restart your phone, and reconnect.


And after that, Reset Network Settings on the phone.


And see→Resolve Wi-Fi and Bluetooth issues caused by wireless interference - Apple Support


And how far is the phone from the router, compared to other devices?


And if none of the above fix it use the Get Support link at the top of this page to arrange for Apple to analyze it.

Apr 14, 2022 6:07 PM in response to Acalderon81

So when you go to settings and wifi does it say that you are connected to the wifi? If you go to wifi settings try click on the little blue (i) icon, then scroll down to where it says DNS (Configure DNS) what does it say? Set it to automatic unless it already is. Same for configure IP, set this to automatic also if it isnt already.


Then check if you can open a webpage or something in safari, if still doesnt work then I dont know what it could be.


I see Lawrence gave you some tips you can try also.

Apr 14, 2022 5:55 PM in response to Salvida

That is correct, if it was actively using Wi-Fi when the screen locks.


There are other exceptions; if the phone receives a notification over cellular data Wi-Fi turns on briefly to allow the app that is the target of the notification to file and display it.


But I was keeping it simple for a first pass answer.


Thanks for your input, however.

Wifi issues iPhone 12 Pro Max

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