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I have a iphone 6 that was my uncles and he doesn’t know the email and password so it is on the activation lock and i cannot get in and sign into my email, is there any way that i can get into the iphone without the old email and password?
iPhone 6
See if he can recover the ID/password. Use every email address he can think of.
Apple ID - How to find your Apple - An iCloud e-mail address is an Apple ID.
If he forgot the Apple ID (iCloud) password, enter the Apple (iCloud) ID, and click Forgot Password. See if he can get a Rescue or Notification email option if necessary. Link to contact Apple Support at the end of the 2nd article.
If he is the original owner, have him contact Apple. Apple can remove the ID if provided the required paperwork to include the original purchase receipt with the serial number on it.
Request additional support for unlocking your device. -
You used to be able to take the device, the original purchase receipt with the serial number, and a photo ID to the nearest Apple Store (if it has reopened) and have them remove the ID. This may have changed, so call the store before going to make sure they can help.
See if he can recover the ID/password. Use every email address he can think of.
Apple ID - How to find your Apple - An iCloud e-mail address is an Apple ID.
If he forgot the Apple ID (iCloud) password, enter the Apple (iCloud) ID, and click Forgot Password. See if he can get a Rescue or Notification email option if necessary. Link to contact Apple Support at the end of the 2nd article.
If he is the original owner, have him contact Apple. Apple can remove the ID if provided the required paperwork to include the original purchase receipt with the serial number on it.
Request additional support for unlocking your device. -
You used to be able to take the device, the original purchase receipt with the serial number, and a photo ID to the nearest Apple Store (if it has reopened) and have them remove the ID. This may have changed, so call the store before going to make sure they can help.
Hi there,
In order to proceed further you need Proof of purchase of the iPad. Then you call apple support that will get it done
Activation lock
