Enter the passcode you use to unlock your iPhone asking for 6 digit passcode when I use 8 digit passcode

I am trying to connect my iPhone to my mac book pro. After signing in to my apple account, it asked for the passcode I used to unlock my iPhone to enable end-to-end encryption. The problem is, it gives the option to enter a 6 digit code. I use 8 and it always fails every time I try. Can anyone assist me. Is this a known issue?

iPhone XS Max, iOS 15

Posted on Apr 15, 2022 7:35 AM

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Question marked as Top-ranking reply

Posted on Apr 15, 2022 7:48 AM

The passcode it is asking for does not have to be the current passcode. it can be the passcode that was used at the time you last used end to end encryption


Some more info on end to end encryption here:

iCloud security overview - Apple Support


Do you have iCloud keychain turned on on your iPhone at the moment? If not that is the likely reason why it is not asking for your current passcode. You can reset the encrypted data in iCloud during the sign in, it will only affect end to end encrypted data.

5 replies
Question marked as Top-ranking reply

Apr 15, 2022 7:48 AM in response to GracieEm

The passcode it is asking for does not have to be the current passcode. it can be the passcode that was used at the time you last used end to end encryption


Some more info on end to end encryption here:

iCloud security overview - Apple Support


Do you have iCloud keychain turned on on your iPhone at the moment? If not that is the likely reason why it is not asking for your current passcode. You can reset the encrypted data in iCloud during the sign in, it will only affect end to end encrypted data.

Apr 15, 2022 8:09 AM in response to GracieEm

GracieEm wrote:

Thanks for you reply Androish.
I do have iCloud keychain turned on on my iPhone. I would go for reseting the encrypted data in iCloud, but I'm hesitant to lose all my saved passwords. Is there anything else I can do. I don't remember any other passcode that wasn't 8 digits.


See if there is anything here:


iCloud requires iPhone passcode to unlock - Apple Community


Use a passcode with your iPhone, iPad, or iPod touch - Apple Support


Verification code - how to get one and sign in with two-factor authentication.   


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Enter the passcode you use to unlock your iPhone asking for 6 digit passcode when I use 8 digit passcode

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