My files all disappeared from iCloud drive and it doesn’t say they were “recently deleted” or anything. They’re just gone.

How can I get them back?

iPhone XR

Posted on Apr 15, 2022 11:28 AM

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Question marked as Top-ranking reply

Posted on Apr 16, 2022 12:56 PM

Greetings, Cmckelroy127.


You can try to recover your missing files using the below steps: 


“Recover deleted files on iCloud.com


On iCloud.com, you can recover files deleted from both iCloud Drive and other apps within the last 30 days, whether you deleted them on iCloud.com or another device that has iCloud Drive turned on. However, you can’t recover or restore files you permanently remove.


Recover files deleted from iCloud Drive or iWork apps


  1. In iCloud Drive on iCloud.com, click Recently Deleted in the bottom-right corner of the window.
  2. Click Recover All, or select each file you want to recover, then click Recover.

Recover files deleted from other apps

  1. In Settings on iCloud.com, click Restore Files (in the Advanced section).
  2. Select each file you want to restore, or select Select All.
  3. Click Restore.

Look for your recovered files in the folders they were in when you deleted them. For example, if a file was in the Pages folder when you deleted it, look for the recovered file in the Pages folder." Recover deleted files on iCloud.com


We hope this helps! 


Sincerely.

1 reply
Question marked as Top-ranking reply

Apr 16, 2022 12:56 PM in response to Cmckelroy127

Greetings, Cmckelroy127.


You can try to recover your missing files using the below steps: 


“Recover deleted files on iCloud.com


On iCloud.com, you can recover files deleted from both iCloud Drive and other apps within the last 30 days, whether you deleted them on iCloud.com or another device that has iCloud Drive turned on. However, you can’t recover or restore files you permanently remove.


Recover files deleted from iCloud Drive or iWork apps


  1. In iCloud Drive on iCloud.com, click Recently Deleted in the bottom-right corner of the window.
  2. Click Recover All, or select each file you want to recover, then click Recover.

Recover files deleted from other apps

  1. In Settings on iCloud.com, click Restore Files (in the Advanced section).
  2. Select each file you want to restore, or select Select All.
  3. Click Restore.

Look for your recovered files in the folders they were in when you deleted them. For example, if a file was in the Pages folder when you deleted it, look for the recovered file in the Pages folder." Recover deleted files on iCloud.com


We hope this helps! 


Sincerely.

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My files all disappeared from iCloud drive and it doesn’t say they were “recently deleted” or anything. They’re just gone.

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