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jemelia16 Author

Level 1

4 points

2 phones

I just purchased my grandson a new ipone with a different phone number and wireless carrier, we synced the phones to transfer his stuff and now both phones ring when you call either number, how do I stop this

iPhone 12

Posted on Apr 15, 2022 5:42 PM

Top-ranking reply

sberman

Level 10

268,269 points

Posted on Apr 15, 2022 5:52 PM

Immediately stop sharing an Apple ID. Ech person, regardless of age, needs her/his own, unique Apple ID.

The person getting the new Apple ID must thoroughly cleanse her/his device(s) before “moving in”. Here is how.

What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch - Apple Support

Additional information:

Create an Apple ID for your child - Apple Support

Help your child set up an iPhone, iPad, or iPod touch - Apple Support

Use Family Sharing to provide parental consent for your child's existing Apple ID - Apple Support

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2 phones

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