You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź’ˇ Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

2 phones

I just purchased my grandson a new ipone with a different phone number and wireless carrier, we synced the phones to transfer his stuff and now both phones ring when you call either number, how do I stop this

iPhone 12

Posted on Apr 15, 2022 5:42 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 15, 2022 5:52 PM

Immediately stop sharing an Apple ID. Ech person, regardless of age, needs her/his own, unique Apple ID.


The person getting the new Apple ID must thoroughly cleanse her/his device(s) before “moving in”. Here is how.

What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch - Apple Support


Additional information:

Create an Apple ID for your child - Apple Support


Help your child set up an iPhone, iPad, or iPod touch - Apple Support


Use Family Sharing to provide parental consent for your child's existing Apple ID - Apple Support

1 reply
Question marked as Top-ranking reply

Apr 15, 2022 5:52 PM in response to jemelia16

Immediately stop sharing an Apple ID. Ech person, regardless of age, needs her/his own, unique Apple ID.


The person getting the new Apple ID must thoroughly cleanse her/his device(s) before “moving in”. Here is how.

What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch - Apple Support


Additional information:

Create an Apple ID for your child - Apple Support


Help your child set up an iPhone, iPad, or iPod touch - Apple Support


Use Family Sharing to provide parental consent for your child's existing Apple ID - Apple Support

2 phones

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.