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Has anyone had their camera lens cracked? I’m not talking about the glass but the actual lens. When I tried to take a picture the other day it looked like the glass on the top camera was broken but upon close inspection the outside glass looks completely fine and I can’t find the issue. How much does apple charge to get that fixed?
iPhone 11
Hello J_brill,
That's a great question! Since you're not seeing any external cracks, you'll want to walk through the troubleshooting steps listed below to resolve any software or external related factors that may be causing this issue. You can also find these steps in the following article.
If the camera or flash on your iPhone, iPad, or iPod touch isn't working
If you continue to have issues after completing those steps, contacting Apple is the right next step. You can find their contact details via the following link.
Contact - Official Apple Support
In reference to repair cost, the link below provides information service options and repair pricing.
iPhone Repair - Official Apple Support
Take care!
Hello J_brill,
That's a great question! Since you're not seeing any external cracks, you'll want to walk through the troubleshooting steps listed below to resolve any software or external related factors that may be causing this issue. You can also find these steps in the following article.
If the camera or flash on your iPhone, iPad, or iPod touch isn't working
If you continue to have issues after completing those steps, contacting Apple is the right next step. You can find their contact details via the following link.
Contact - Official Apple Support
In reference to repair cost, the link below provides information service options and repair pricing.
iPhone Repair - Official Apple Support
Take care!
iPhone 11 camera lens cracked
