iPhone keeps deleting saved contacts

My phone has recently been deleting my saved contacts. I didn’t change a setting or anything like that, just happened from one moment to the next. Help.

iPhone 11, iOS 14

Posted on Apr 16, 2022 7:06 AM

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Question marked as Top-ranking reply

Posted on Apr 17, 2022 7:59 AM

Hello vida278,



Are you using iCloud Contacts? If so, you can find some helpful steps here to restore your missing contacts: If you accidentally deleted your calendars, bookmarks, or contacts from iCloud


The page helps to provide the following steps for that:



1. From your iPad or computer, sign in to iCloud.com.
2. Click your name at the top of the iCloud.com window, then click Account Settings. 
3. Scroll down to the bottom of the page. Under Advanced, click Restore Contacts or Restore Bookmarks.
4. Click Restore next to the date before you deleted the content.
5. Click Restore again to confirm. After the restore completes, you'll get a notification on iCloud.com and an email to the address on file with your Apple ID.


If you don't use iCloud Contacts, but have them backed up, you can explore restoring from that backup: Restore your iPhone, iPad, or iPod touch from a backup


Lastly, if the missing contacts were linked to a third-party email/account, and that account was removed from the device, then this may help to explain things as well. In this type of case, you'd want to add the account back to the device to help restore them.



Cheers.

1 reply
Question marked as Top-ranking reply

Apr 17, 2022 7:59 AM in response to vida278

Hello vida278,



Are you using iCloud Contacts? If so, you can find some helpful steps here to restore your missing contacts: If you accidentally deleted your calendars, bookmarks, or contacts from iCloud


The page helps to provide the following steps for that:



1. From your iPad or computer, sign in to iCloud.com.
2. Click your name at the top of the iCloud.com window, then click Account Settings. 
3. Scroll down to the bottom of the page. Under Advanced, click Restore Contacts or Restore Bookmarks.
4. Click Restore next to the date before you deleted the content.
5. Click Restore again to confirm. After the restore completes, you'll get a notification on iCloud.com and an email to the address on file with your Apple ID.


If you don't use iCloud Contacts, but have them backed up, you can explore restoring from that backup: Restore your iPhone, iPad, or iPod touch from a backup


Lastly, if the missing contacts were linked to a third-party email/account, and that account was removed from the device, then this may help to explain things as well. In this type of case, you'd want to add the account back to the device to help restore them.



Cheers.

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iPhone keeps deleting saved contacts

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