My iPhone 6S+ is running 15.4.1, I have restarted the device several times (hard restart), there is no cover over the lens. The images I get never focus. They move around like the camera can’t be held still (video, photo and square). The slow motion, pano and, time lapse show a more stable picture. Here’s what I get (I’ll try to upload a still).
iPhone 6s Plus
Thanks for the response to my question, I frequently feel as though I’ve bought into the Mac world and support is just a pipe dream. Your response is telling me that maybe I thought in error. Thanks again.
So I followed the link to the problem determination steps and realized I had missed number 5 - see if the rear facing (by that I mean the selfie) camera had the same problem. I have since checked it out a no, the rear facing camera is fine. So my problem is the front facing camera is having the problem. I don’t know where in the data path the to cameras crossover but hopefully it is closer to the camera and thus a replaceable hardware issue.
Thanks for getting back to us about this, Daebid.
If the issue persists after the steps in the previous article have been completed, hardware assistance may be needed. We want to make sure you reach the right team for help with your camera, so we recommend that you contact Apple Support directly. Depending on your region, you may be able to reach them here: Get Support.
Thank you for participating in the Apple Support Communities and have a wonderful day.
Hi Daebid,
Thanks for coming to Apple Support Communities for help today.
It sounds like you have tried the suggested troubleshooting here: If the camera or flash on your iPhone, iPad, or iPod touch isn't working.
We'd next suggest looking into service options. Please Contact Apple Support.
Have a fantastic day!
iPhone Camera taking shaky, wavy pictures.
