Since few days the home app asks for iCloud password for my HomePods. Remarkably, when I select the field to enter the password, it disappears. I have 2 HomePods, one of them I can’t update to the latest version, for unknown reason.
My iPhone is latest iOS. I have Turn off and restarted iPhone and HomePods. No luck
here’s a screencast of the field disappearing:
also a picture that says can’t update homepod
HomePod, 15
Hello suite156,
Welcome to Apple Support Communities!
If we understand your post correctly, your HomePod is telling you to update your iCloud password but you're unable to enter it and also you're unable to update your HomePod. We'd like to help!
Let's try resetting the HomePod and see if that task will correct the issue.
If you're still experiencing the same issues after resetting the HomePod reach out to Apple Support directly for further help with this issue.
Thank you for using Apple Support Communities.
Take care!
Thx. The problem is that Apple demands an password (Apple ID), but the field where I can enter the password disappears whenever I select it. You can see that in the movie I posted earlier.
Hi, I’m having the exact same issue. It seems to be impossible to enter a password in the HomeKit app.
I know what you mean. My homepod turned into a brick.
Resetting the homepod didn’t help.
I bought my HomePods abroad. Apple doesn’t give support in my country.
Can’t enter password for homepod in home app, can’t update homepod
