You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Hi, Is there any way I can give you the serial number for one of my devices and see the invoice for it, to know which card I used to pay for it?

Hi, Is there any way I can give you the serial number for one of my devices and see the invoice for it, to know which card I used to pay for it?

iPad Pro 11-inch Wi-Fi

Posted on Apr 17, 2022 3:21 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 17, 2022 3:25 PM

Hello ~ We are fellow forum users just as you are and have no access to your account. You can try to get that information from Apple I suppose by going to upper right or:


How to Contact Us - Apple


~Katana-San~


2 replies

Apr 19, 2022 8:18 AM in response to karleigh132

If you bought from Apple directly, you will have several emails that have important information. In the shipping notification email is a link that will get you to an invoice. First, find the email and click on the ORDER NUMBER:



Log into your account to see order details:



Click the link I've indicated and the invoice will appear in a new browser window. The payment method is about halfway down the invoice:



NOTE: This may not be available if the purchase was made over about 18 months ago.


If you bought form a third-party reseller, you have to work with them, not Apple.

Hi, Is there any way I can give you the serial number for one of my devices and see the invoice for it, to know which card I used to pay for it?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.