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Lock Screen not unlocking

I am not able to unlock my MacBook Pro. The cursor will move but won’t select anything. There is an image of a keyboard in top right corner, which is new. Butunable to select anything.

MacBook Pro 16″, 12.2

Posted on Apr 18, 2022 9:07 AM

Reply
1 reply

Apr 18, 2022 9:44 AM in response to Msmedic

Msmedic wrote:

I am not able to unlock my MacBook Pro. The cursor will move but won’t select anything. There is an image of a keyboard in top right corner, which is new. But
unable to select anything.



Old issue ,new issue, what changed?


you can try a safeboot and see if you are allowed to continue—

SafeBoot How to use safe mode on your Mac - Apple Support


if not try running First aid from Recovery—


Boot into Internet Recovery (Option Command R) and from the dropdown menu: Utilities>  Disk Utility> run the First Aid on your Macintosh HD (and the "Macintosh HD-Data" volume as well if Catalina/Big Sur/Monterey) If errors are found and repaired, run again until no errors reported.


Disk Utility>View>Show All Devices The best sequence is —

• Volume level

• Container level

• Parent drive



Recovery (both M1 and Intel) — How to reinstall macOS - Apple Support




Is that your iPhone(?) go to Settings> Personal Hotspot and turn it off if that is an issue.


Image of Keyboard(?) seems unrelated— >System Preferences>Keyboard>Input source>uncheck the box


Use the Keyboard Viewer on Mac - Apple Support



Lock Screen not unlocking

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