Macbook won't connect to wifi in recovery mode

Question

Macbook won't connect to wifi in recovery mode

The laptop (Macbook Air m1 16/256 2020) was reset to factory settings, all data was deleted and the system itself too. after the reset, the wifi icon that would be used to download the system disappeared.

Mac requires reinstalling the system, needs an internet connection, but is not prompted to select the network itself. I don't have an adapter for a wired internet cable, nor do I have a system image (which can only be done by another MacBook).

The icon appeared once, but now it doesn't appear at all. Even after multiple restarts and shutdowns.

Posted on Apr 18, 2022 10:22 AM

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Answer 1

tjk

Level 9

51,192 points

Apr 18, 2022 11:04 AM in response to AlexeyRechkov

I see. Can they still return it? If so, I would. If not, are they still within free phone support period? If so, I'd contact Apple.

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Answer 2

tjk

Level 9

51,192 points

Apr 18, 2022 10:39 AM in response to AlexeyRechkov

Hi,

What happens if you select Reinstall? Safari?

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Answer 3

Apr 18, 2022 10:55 AM in response to tjk

Unfortunately, I can no longer upload a photo, the laptop was returned. But the problem is urgent.

Regarding your question, after pressing continue, asks to connect to the Internet. When you press continue, it goes back to the startup screen (photo "choose startup disk").

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