Internet connection

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Internet connection

Hi,

My iPhone 12 mini is connected to wifi but can’t use any internet services, even the mobile network is gone. I restarted the device, router and reset network settings but still doesn’t work. Any help is greatly appreciated.

Regards,

iPhone 12 mini, iOS 15

Posted on Apr 18, 2022 10:15 PM

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Answer 1

SravanKrA

Level 10

431,160 points

Apr 18, 2022 10:26 PM in response to SM_Moniruzzaman

Check your WiFi Router / Modem for --> Recommended settings for Wi-Fi routers and access points ...

Connecting to Wifi is the first part and then getting connected to the Internet is the second

If you connect to Wifi, doesn't necessarily mean you are connected to the internet. If you are not connected to wifi could be a problem with iPhone settings or Router/Modem Settings
If you are not connected to the internet is the sole issue of Router / Modem Settings. Contact your ISP immediately

For your Internet connection.

Over Cellular: contact your Carrier (Cellular Service Provider). The agency who issued the SIM to you
Over WiFI: Contact your ISP (Internet Service Provider), the agency who provided the Internet Service on your Modem/Router to you

However --> Connect iPhone to the Internet - Apple Support

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Internet connection

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