About my iphone 13 pro battery issues

Hi i an kishan from India

i just purchased 2 iphone 13 pro before 12 days ago . And both have ios 15.4.1 version.

i face problems with battery in my both devices i use both iphone both have only 7:30-8:00 battery backup with off backgrounds Refresh app off location service and olny use insta , facebook , youtbe , whatsapp not use any games or anything. I don’t know what is happened of both devices. And also face heating problem when i put both devices in charging.


iPhone 13 Pro, iOS 15

Posted on Apr 19, 2022 9:12 AM

Reply
3 replies

May 4, 2022 6:47 AM in response to kishan158

Hi kishan158,


If you'd like help with your battery, this advice might help.


We see from the screenshot that your screen was on for almost eight hours. Are you using your phone for those full eight hours or is your Auto-Lock off? 


Change when iPhone automatically locks
Go to Settings > Display & Brightness > Auto-Lock, then set a length of time.


The information above is from Set a passcode on iPhone. You'll want to set this to a shorter time if it's set to "Never." This will help to extend your battery life. Having your phone screen on when you don't need it on diminishes your battery life and lifespan.


If you are using the phone for the full eight hours or want further help with your battery, you'll also want to follow the guidance in Maximizing Battery Life and Lifespan which will help you with your battery. While we know the community has already provided this link to you, we see it as an extremely helpful resource with tips to help extend your battery life. If the issue continues after adjusting your settings with the advice from the above links, let the community know precisely which additional settings you had a chance to change. 


We hope that helps with your question and take care!

Apr 20, 2022 9:23 AM in response to kishan158

Hi kishan158,


Starting with the concern about your iPhone warming up when charging, it’s good to know that it can be expected for your device to get warm at times. As long as you’re not getting a temperature warning on the screen, this could be normal behavior. These are some examples of when it may get warm:


  • Setting up your device the first time
  • Restoring from a backup
  • Wirelessly charging your device
  • Using graphics-intensive or processor-intensive apps, games, or features, including augmented-reality apps
  • Streaming high-quality video


You can read more about this here: 


If your iPhone, iPad, or iPod touch gets too hot or too cold


As for the battery life, we do see Instagram is using 40% of your iPhone battery. You can turn off the feature that allows apps to refresh in the background to improve battery life. Go to Settings > General > Background App Refresh and select Wi-Fi, Wi-Fi & Cellular Data, or Off to turn off Background App Refresh entirely. See if this has any impact on the issue. 


You can also optimize your battery life by turning off Location Services for the app. Turn off in Settings > Privacy > Location Services.


Take a look at the following article for more info on getting the most out of your iPhone battery:


Batteries - Maximizing Performance


Take care.

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About my iphone 13 pro battery issues

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