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I want to cancel the app I just installed to stop spam calls I do NOT want to pay charges

I want to cancel app I just loaded to stop spam calls on iPhone

Posted on Apr 19, 2022 4:50 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 19, 2022 8:02 PM

Cancelling a subscription or deleting an App does not reverse the transaction made.


Unknown Charge?

  1. App Purchase
    1. Curious about a Charge? --> If you see an 'itunes.com/bill' or an unfamiliar charge on your statement
    2. If you have an issue with an app on App Store or billing --> Request a refund for an App Store or iTunes Store
  2. Subscriptions
    1. You may view a subscription to an app --> See or cancel your subscriptions - Apple Support
    2. You can also request a refund for a recent renewal of an in-app subscription purchase 


Avoid accidental purchases

  1. If it is your device then, please --> Use Guided Access with iPhone, iPad, and iPod touch - Apple ... before handing over a device to a child.
  2. If it is your child's device then in the future, enable the Ask to Buy feature --> Request and make purchases with Ask to Buy - Apple Support



It could be Phishing


3 replies
Question marked as Top-ranking reply

Apr 19, 2022 8:02 PM in response to chicken458

Cancelling a subscription or deleting an App does not reverse the transaction made.


Unknown Charge?

  1. App Purchase
    1. Curious about a Charge? --> If you see an 'itunes.com/bill' or an unfamiliar charge on your statement
    2. If you have an issue with an app on App Store or billing --> Request a refund for an App Store or iTunes Store
  2. Subscriptions
    1. You may view a subscription to an app --> See or cancel your subscriptions - Apple Support
    2. You can also request a refund for a recent renewal of an in-app subscription purchase 


Avoid accidental purchases

  1. If it is your device then, please --> Use Guided Access with iPhone, iPad, and iPod touch - Apple ... before handing over a device to a child.
  2. If it is your child's device then in the future, enable the Ask to Buy feature --> Request and make purchases with Ask to Buy - Apple Support



It could be Phishing


Apr 19, 2022 9:45 PM in response to chicken458

chicken458 Said:

"I want to cancel the app I just installed to stop spam calls I do NOT want to pay charges: I want to cancel app I just loaded to stop spam calls on iPhone"

-------


Troubleshooting Scam Messages:

Three Thoughts:

A. Use Malwarebytes Mobile Security:

The free version blocks popups. Read the following post to see how to use this software: Blocked numbers - Apple Community


B. Modify your Credentials:

If you suspect activity issues, and interacted with it an any form, then modify the you credentials:


C. Report this to Apple:

Have a Screenshot of thisForward a screenshot of this as an attachment to Apple using this eMail address: reportphishing@apple.com. In the comments pane, inform Apple of what the attachment is all about: an eMail containing an attachment of a phishing scam. Use my User Tip: Using the Photos App to Report Scams: - User Tips

I want to cancel the app I just installed to stop spam calls I do NOT want to pay charges

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