Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apple 4KTV glitching

My Apple 4K TV (original) has started glitching lately, doing either this scrambled gray look or cutting to black for a second or two. It happens every 5 mi utes or so, no matter what App I am using. I have restarted and made sure I am using the latest release). Has anyone else ever been having this issue?


Posted on Apr 19, 2022 10:07 PM

Reply
2 replies

Apr 21, 2022 7:12 AM in response to SterlingBen

Greetings SterlingBen,


We're glad you had the opportunity to restart your Apple TV and update tvOS. If you haven't already, you'll want to complete the steps listed below. These steps are specific to troubleshooting Apple TV related issues such as picture or image quality. These steps can also be found in the following article.


  • "Make sure that your television supports HDR10 or Dolby Vision"
  • "Use the correct HDMI input and settings"
  • "Check your HDMI cable"
  • "Check other components"


About 4K, HDR, and Dolby Vision on your Apple TV 4K


Let us know how that goes!

Apple 4KTV glitching

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.