You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Saved pdf asks for owner password

How do I open a pdf saved to ipad when it asks for owner password?

Posted on Apr 20, 2022 6:41 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 21, 2022 8:53 AM

Hi Ipadhelp109,


In order to open a password protected document, you will need to enter the password required. If this is a password you created for a Pages document/PDF, and you would like to remove this option or change it, follow these steps:


  1. "Open the document, click the Tools button  in the toolbar, then choose Change Password.
  2. Do one of the following:
    • Change a password: Enter the document’s password in the Old Password field, then enter the new password and click Change Password.
    • Remove a password: Enter the document’s password in the Old Password field, then click Remove Password."


More information on protecting a Pages document with a password can be found here: Password-protect a document in Pages for iCloud


If this issue is related to another form of PDF, or those steps don't help, tell us more about what's happening when you enter the password. Which app are you using to open the PDF? Is this a document you created and added a password for, or was it added by someone else?


Cheers!

1 reply
Question marked as Top-ranking reply

Apr 21, 2022 8:53 AM in response to Ipadhelp109

Hi Ipadhelp109,


In order to open a password protected document, you will need to enter the password required. If this is a password you created for a Pages document/PDF, and you would like to remove this option or change it, follow these steps:


  1. "Open the document, click the Tools button  in the toolbar, then choose Change Password.
  2. Do one of the following:
    • Change a password: Enter the document’s password in the Old Password field, then enter the new password and click Change Password.
    • Remove a password: Enter the document’s password in the Old Password field, then click Remove Password."


More information on protecting a Pages document with a password can be found here: Password-protect a document in Pages for iCloud


If this issue is related to another form of PDF, or those steps don't help, tell us more about what's happening when you enter the password. Which app are you using to open the PDF? Is this a document you created and added a password for, or was it added by someone else?


Cheers!

Saved pdf asks for owner password

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.