Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Connection rejected when I try to switch from iPhone to

I can connect my AirPods pro to my iPhone 13 pro max (iOS 15.4.1) but when I want to switch it to my MacBook Pro (macOS 12.3), I get "connection rejected".

I try resetting AirPods already, it is not working.

Quite frustrating. Any help?

MacBook Pro with Touch Bar

Posted on Apr 21, 2022 2:51 AM

Reply
2 replies

May 30, 2022 1:03 PM in response to Miche11e_P

I have the exact same problem and resetting my brand new Airpods Pro does not work. They also do not switch between my Iphone 13 and my Ipad mini. In fact, if I want to connect them to my Ipad or my macbook air m1, I have to reset them and connect them to the device I want to use them with. This stops them from working with the previous device (aka from iphone to mac, iphone no longer detects them). It is really frustrating for the high price of these headhphones.


This does not happen with Airpods second gen that I also have.

Apr 22, 2022 7:28 AM in response to 郑from深圳

Hi 郑from深圳,


Thanks for contacting Apple Support Communities!


We understand that when you switch the audio of your AirPods from your iPhone to your MacBook Pro, you see an alert that the connection was rejected and you still see the same alert after resetting your AirPods.


To help isolate this behavior further, check out the troubleshooting steps outlined here: If your AirPods won't connect - Apple Support


If you can't connect to your Mac
1. Make sure that you have a Mac with the latest version of macOS.
2. Put both AirPods in the charging case and make sure that both AirPods are charging.
3. To make sure that Bluetooth is on, choose Apple menu  > System Preferences, then click Bluetooth.
4. If your AirPods are connected, make sure that they're selected as your audio device. If your AirPods appear in the list of devices but they don't connect, click the X to the right of your AirPods to remove them from the list.
5. Close the lid, wait 15 seconds, then open the lid. Press and hold the setup button on the charging case for up to 10 seconds. The status light should flash white, which means that your AirPods are ready to connect.
6. Hold the charging case, with your AirPods inside and the lid open, next to your Mac.
7. Follow the steps on the screen of your Mac.
8. Test your AirPods. If you still can't connect, reset your AirPods.


You may also consider cleaning your AirPods and their case: How to clean your AirPods, AirPods Pro, AirPods Max, and EarPods - Apple Support


We hope this helps.


Take care!

Connection rejected when I try to switch from iPhone to

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.