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My AirPods will connect with my iPhone but not my mac. It just keeps saying my connection failed. What do I do?

My AirPods will connect with my iPhone but not my mac. It just keeps saying my connection failed. What do I do?


MacBook Pro 13″, macOS 10.14

Posted on Aug 25, 2020 8:52 AM

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Posted on Aug 25, 2020 1:20 PM

Undoubtedly your MacOS is too outdated to support your AirPods.


You haven’t told us which generation AirPods you have.


  • First generation AirPods require MacOS Sierra or later.
  • Second generation AirPods require MacOS Mojave 10.14.4 or later.
  • AirPods Pro require MacOS Catalina 10.15.1 or later.
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My AirPods will connect with my iPhone but not my mac. It just keeps saying my connection failed. What do I do?

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