Apple Car Play not showing playlists

My apple car play has worked fine until 2 days ago. When I tap on library there is nothing there. However, the playlists and music are still on my phone. I have restarted my phone, disconnected from the car, and even re synched my library. How do I get my playlists back in my car??

Posted on Apr 21, 2022 10:17 AM

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Question marked as Top-ranking reply

Posted on Apr 22, 2022 10:51 AM

Hello tpmagee,


Let's start by taking the additional steps below:

Make sure that your iPhone has the latest version of iOS. If your iPhone is updated to the latest version of iOS, follow these steps — checking CarPlay after each step:

1. Check your connection to your CarPlay stereo:
• If you have a wired connection, try connecting again with a different USB cable to a different USB port if you have one.
• If you have a wireless connection, make sure that Wi-Fi and Bluetooth are enabled under Settings > Wi-Fi and Settings > Bluetooth.

2. If CarPlay doesn't activate automatically, look for the CarPlay logo on your car's display.

3. Restart your iPhone and your car. 

4. Make sure that Siri is on.

5. If your iPhone isn't detected by CarPlay, make sure that CarPlay isn't restricted. Go to Settings > Screen Time > Content & Privacy Restrictions, tap Allowed Apps and make sure that CarPlay is enabled.

6. Go to Settings > General > CarPlay, tap your car, then tap Forget This Car. Then set up CarPlay again.

7. Make sure that your CarPlay stereo is using the latest firmware from the car manufacturer. Check your car's manual for more information.

You can also find those steps in this resource: If you need help with CarPlay


Should that behavior still persist, you'll want to reach out to Apple Support: Contact Apple Support They'd be in the best position to look into this further.


Take care.

1 reply
Question marked as Top-ranking reply

Apr 22, 2022 10:51 AM in response to tpmagee

Hello tpmagee,


Let's start by taking the additional steps below:

Make sure that your iPhone has the latest version of iOS. If your iPhone is updated to the latest version of iOS, follow these steps — checking CarPlay after each step:

1. Check your connection to your CarPlay stereo:
• If you have a wired connection, try connecting again with a different USB cable to a different USB port if you have one.
• If you have a wireless connection, make sure that Wi-Fi and Bluetooth are enabled under Settings > Wi-Fi and Settings > Bluetooth.

2. If CarPlay doesn't activate automatically, look for the CarPlay logo on your car's display.

3. Restart your iPhone and your car. 

4. Make sure that Siri is on.

5. If your iPhone isn't detected by CarPlay, make sure that CarPlay isn't restricted. Go to Settings > Screen Time > Content & Privacy Restrictions, tap Allowed Apps and make sure that CarPlay is enabled.

6. Go to Settings > General > CarPlay, tap your car, then tap Forget This Car. Then set up CarPlay again.

7. Make sure that your CarPlay stereo is using the latest firmware from the car manufacturer. Check your car's manual for more information.

You can also find those steps in this resource: If you need help with CarPlay


Should that behavior still persist, you'll want to reach out to Apple Support: Contact Apple Support They'd be in the best position to look into this further.


Take care.

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Apple Car Play not showing playlists

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